Integrated Resources, Inc., is led by a seasoned team with combined decades in the industry. We deliver strategic workforce solutions that help you manage your talent and business more efficiently and effectively. Since launching in 1996, IRI has attracted, assembled and retained key employees who are experts in their fields. This has helped us expand into new sectors and steadily grow. Job Description Serves as a frontline therapeutic specialist responsible for engaging healthcare professional customers in rich clinical dialogue and providing such customer support as clinical presentations, literature searches, and other therapeutic activities as needed. Engages in adverse event reporting , product quality complaint reporting, and other processes as required. Completes special assignments and interacts with business partners external to the MIC. Collaborates with Medical Information on the development and updating of standard clinical replies. Provides timely, accurate, thorough, and balanced responses to unsolicited requests for information from internal and external customers, consistent with regulatory guidelines. Documents interactions in the department database. Identifies, captures, and processes adverse events and product quality complaints following department procedures. Conducts literature analysis to respond to unsolicited, off-label inquiries as needed. #J-18808-Ljbffr
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